(only binding in German version)
We at TRADELINK take data protection concerns very seriously and want to ensure that your privacy is protected at all times when using our services. In the following data protection declaration we would therefore like to explain to you how your data is handled on tradelink.co ("TRADELINK website").
The TRADELINK website is operated by TradeLink, TL Digital Solutions GmbH.
("TRADELINK"). This privacy policy describes how TRADELINK ("we", "us" and "our") uses and protects personal data collected through the TRADELINK website.
Personal data is all data that can be related to you personally, such as your title, name, address, email address, IP address, etc. Your personal data will only be processed by us in accordance with the provisions of the EU Data Protection Regulation ("DSGVO") and other data protection laws.
The data is collected and processed in accordance with the provisions of European data protection law and the applicable national data protection law.
This data protection declaration refers exclusively to our TRADELINK website. In the event that you are redirected to third-party websites or apps via links from our TRADELINK website, please inform yourself there about the respective handling of your data.
The data protection controller within the meaning of the GDPR and all other applicable EU data protection laws ("Controller") is TRADELINK. If you have any questions, suggestions or criticism regarding the data protection of our TRADELINK website, please contact:
TradeLink
TL Digital Solutions GmbH
Leopoldstraße 8, 80802 Munich
Email: datenschutz@tradelink.co
Every data subject can also contact our data protection officer directly at any time with all questions and suggestions regarding data protection. You can reach him at the following address:
Mr René Rautenberg ER Secure GmbH
In der Knackenau 4 82031 Grünwald
and at datenschutz@tradelink.co.
Legal basis for the processing of personal data
Insofar as we obtain your consent for the processing of personal data, Art. 6 (1) a) DSGVO is the legal basis for the processing of personal data. Any consent can be revoked by you with effect for the future.
When processing personal data that is required for the performance of a contract with you or your company, Art. 6 (1) b) DSGVO is the corresponding legal basis. This also applies to processing operations that already become relevant pre-contractually.
Insofar as the processing of your personal data is necessary for the fulfilment of one of our legal obligations, Art. 6 (1) c) DSGVO serves as the legal basis.
If the processing is necessary to protect a legitimate interest of our company or a third party and your interests, fundamental rights and freedoms do not outweigh our legitimate interest, Art. 6 (1) f) DSGVO serves as the legal basis for the processing.
Storage period and deletion of data
The personal data collected, processed and stored by us are only stored by us for as long as the concrete purpose of the storage requires. If the purpose of storage ceases to apply, your data will be deleted or their processing will be restricted.
In addition, however, it may be that European regulations, applicable national laws or other regulations require longer storage of the data processed by us. If these storage periods expire, we will delete your data or restrict the processing of them.
As far as we process personal data from you, you are a "person concerned" in the sense of the DSGVO. As a data subject, you are entitled to the following rights against TRADELINK:
You can request information from us at any time within the scope of the statutory provisions as to whether personal data is being processed by us. If this is the case, you have the right to request information about the scope of data processing (Art. 15 DSGVO).
You have the right to have your data corrected and/or completed vis-à-vis TRADELINK if the personal data processed concerning you is inaccurate or incomplete (Art. 16 DSGVO).
Right to restrict processing
If the conditions for this exist, you can demand the restriction of the processing of your personal data (Art. 18 DSGVO).
You may request TRADELINK to delete the personal data concerning you without undue delay, provided that the conditions for this are met. The right to erasure does not exist insofar as the processing is necessary (Art. 17 DSGVO).
If you have asserted the right to rectification, erasure or restriction of processing against TRADELINK, TRADELINK is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. The controller shall inform about these recipients if you so request (Art. 19 GDPR).
You have the right to receive the personal data concerning you that you have provided to TRADELINK in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another company without hindrance by TRADELINK, to whom the personal data was provided, provided that the conditions for this exist (Art. 20 DSGVO).
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(f) of the GDPR (Article 21(1) of the GDPR). The consequence of the objection is that TRADELINK will no longer process the personal data concerning you, unless TRADELINK can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.
If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing (Article 21(2) of the GDPR).
You can inform us about your objection at the following contact details:
TL Digital Solutions GmbH
Leopoldstrasse 8, 80802 Munich
Email: datenschutz@tradelink.co
If you have given a declaration of consent under data protection law, you can revoke this at any time (Art. 7 DSGVO). The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR (Article 77 GDPR).
Each time you access our TRADELINK website, our system automatically collects data and information from your computer system. In particular, the following data is collected:
- the page from which the file was requested
- the name of the file
- the date and time of the request
- Your dwell time
- the volume of data transferred
- the access status (i.e. whether the file was transferred or possibly not found, etc.)
- the anonymised IP address of the requesting computer
- a description of the type and version of the web browser used
- the installed operating system and the set resolution
The aforementioned data we collect about you is stored in the log files of our system. Storage of this data together with other data
personal data, does not take place as a matter of principle. The legal basis for the temporary storage of the data and log files is Art. 6 para. 1 f) DSGVO. We have a legitimate interest in collecting and temporarily storing the aforementioned data, as the temporary storage of the IP address by the system is necessary to enable delivery of the
website to your computer. The storage in log files is done to ensure the functionality of the website. In addition, this data is used to optimise our website and to ensure the security of our information technology systems. Your log files are not evaluated for marketing purposes. The data is deleted or alienated so that it can no longer be assigned to you as soon as it is no longer required for the purpose stated here. If the data is stored in log files, the data is usually deleted after seven days.
By e-mail and telephone
Our TRADELINK website contains an e-mail address and a telephone number that you can use to contact us. If you write us an e-mail, we will save your e-mail address and other data you have provided. Even if you call us, it is possible that we will store the data we need to answer your enquiry. The legal basis for the processing is Art. 6 (1) b) and f) DSGVO, as the contact may be an initiation of a contract. However, TRADELINK also has a legitimate interest in processing your data in order to be able to respond to you.
In the event that we would like to use your data, in particular your telephone number or e-mail address for marketing purposes, we will ask for your consent in advance. In this case, Art. 6 (1) a) DSGVO is the legal basis. You can revoke your consent at any time with effect for the future. In the case of direct marketing, we also base the processing of the data on our legitimate interest according to Art. 6 (1) f) DSGVO.
The data will be deleted as soon as they are no longer required for the purpose of their collection and no legal or contractual archiving obligations prevent their deletion. The conversation ends when it is clear from the circumstances that the matter in question has been conclusively clarified.
At the time of sending your message the following data will also be saved:
- Your IP address and
- Date and time you contacted us.
These other personal data processed during the sending process serve to prevent misuse of the e-mail and to ensure the security of our information technology systems. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest. The data is used exclusively for processing the conversation. The legal basis for the processing of the data is Art. 6 (1) f) DSGVO.
Via contact form
On our website there is a contact form which you can use to contact TRADELINK electronically. If you take this opportunity, the data entered in the input mask will be transmitted to us and stored.
The legal basis for the processing of the data is Art. 6 (1) a), b) or f) DSGVO. The processing of personal data from the input mask of our contact form serves us - in addition to the above-mentioned purposes - solely to process your request, which is in our interest. This may involve, for example, the initiation of a contract. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected and there are no legal archiving obligations to prevent its deletion. The conversation is terminated when the circumstances indicate that the matter in question has been conclusively clarified.
At the time of sending your message the following data will also be saved:
- Your IP address;
- Date and time you contacted us.
These other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems. The legal basis for the processing of the data is Art. 6 (1) f) DSGVO. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest. The data is used exclusively for the processing of the conversation.
Cookies in general
In addition to the data mentioned above, various types of cookies are used and stored on your computer or mobile device when you use our TRADELINK website. Cookies are small text files that are stored on your computer or mobile device when you visit our TRADELINK website. Various information flows to us through the setting of the cookies.
We use the following types of cookies:
- Required cookies: Cookies may be required for our website to function properly.
- Functional cookies: Through the use of cookies, we can also provide you with more user-friendly services that would simply not be possible without the cookie setting.
- Tracking cookies: By setting a cookie, the information and offers on our website can be optimised, for example, in terms of the user's needs. Cookies enable us, as already mentioned, to recognise you on our website. The purpose of this recognition is to make it easier for you to use our website.
- Analysis cookies: Cookies can also be used to analyse website usage. In this case, it is then determined, for example, how many users visit the website and where the website can possibly be improved. However, this analysis does not establish a link between you and the statistics compiled on the basis of the data collected. Insofar as we use cookies for analysis, we will inform you about this.
If we obtain consent from you, Art. 6 (1) a) DSGVO is the legal basis. Consent can be revoked at any time with effect for the future. If the cookies are necessary for the platform use, Art. 6 para: 1 b) DSGVO is the correct legal basis. Otherwise, we base the processing on our legitimate interest according to Art. 6 para: 1 f) DSGVO: We would like to provide you with a constantly updated comprehensive offer.
We use the data collected by cookies for as long as they are required for the respective purpose stated.
Cookies are stored on your computer. You can decide at any time whether to delete the cookies from your computer. Through the settings in your browser, you can determine yourself whether the transfer of cookies from your computer to us should be deactivated, limited or even deleted completely. If you deactivate all cookies for our website, it is possible that not all functions of the website can be used to their full extent.
The following list provides more information on how to disable or manage your cookie settings in the browser you use:
- Safari: http://help.apple.com/safari/mac/8.0/#/sfri11471
- iPhone, iPad or iPod: https://support.apple.com/en-gb/HT201265
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
- Internet Explorer / Edge: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies
- Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
In addition, you have the option of adjusting your cookie settings directly on our TRADELINK website. By clicking on "Cookies", you can select which types of cookies you would like to activate on our TRADELINK website and which you would like to deactivate by a so-called "Opt-out". You can change your settings at any time. Please note: If you delete your cookies, this will result in the opt-out cookie also being deleted and you may have to activate it again.
The TRADELINK platform uses Google Analytics, a web analytics service. The provider is Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). This is used to analyse user behaviour in order to optimise both our website and our advertising. Google Analytics uses "cookies". The information generated by the cookie about the use of our TRADELINK platform is transferred to Google servers in the USA and stored there.
On the TRADELINK platform, Google Analytics is used with activated IP anonymisation, which means that your IP address will be truncated within member states of the European Union and the other contracting states of the Agreement on the European Economic Area ("EEA"). Only in exceptional cases will the complete IP address be transmitted to a Google server in the USA and shortened there.
Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. In addition, we have concluded a
We have concluded an order processing contract with so-called standard contractual clauses, in which Google undertakes to process user data only in accordance with our instructions and to comply with the EU level of data protection.
Google uses this information on behalf of TRADELINK as operator of the platform to evaluate your use of our online offer, to compile reports on platform activity for TRADELINK and to offer further services associated with platform activity and Internet use.
A justification of the use of Google Analytics takes place according to Art. 6 para. 1 a) DSGVO, provided that you have given us your consent when visiting the TRADELINK platform. You can revoke your consent at any time with effect for the future. We will only process your data for as long as it is necessary for the purpose of the data collection (in this case, the creation of statistics and their evaluation). The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs will therefore be automatically deleted after 14 months.
Opt-out possibilities:
You can prevent the storage of cookies by adjusting your browser software accordingly; however, we would like to point out that in this case you may no longer be able to use all the functions of our TRADELINK platform to their full extent.
In addition, you can prevent the collection of the data generated by the cookie and related to your use of the TRADELINK platform (including your IP address) as well as the processing of this data by Google by clicking on the link below.
Download and install the browser plugin available on the link: https://tools.google.com/dlpage/gaoptout?hl=de. You can also prevent the collection of data by setting an opt-out cookie.
If you would like to prevent the future collection of your data when visiting this TRADELINK platform, please click here:
Disable Google Analytics.
For more information on Google Analytics and the use of generated
Data can be found in Google's privacy policy:
https://policies.google.com/privacy bzw. unter:
https://www.google.de/analytics/terms/de.html.
We will generally only pass on your personal data to service providers, business partners and other third parties within the framework of the applicable data protection laws and inform you sufficiently about this.
We may disclose personal information to service providers we engage and may require them to perform services on our behalf. In doing so, we observe the strict applicable national and European data protection regulations. The service providers are subject to our instructions and are subject to strict contractual restrictions with regard to the processing of personal data. According to these, processing is only permitted to the extent that it is necessary to perform the services on our behalf or to comply with legal requirements. It is precisely defined by us in advance what rights and obligations our service providers should have with regard to personal data.
We may disclose personal information to a third party if we are required to do so by law or legal process, or to provide and manage our services. In addition, we may be required to provide information to a law enforcement agency or other authority. We may also disclose information if it is necessary for us to cooperate with you and provide you with TRADELINK services or if you give your consent. Even if tax audits are pending, disclosure cannot usually be avoided.
Our TRADELINK website and thus also your data are hosted by us, among others, at Heroku, a service of salesforce.com Inc. For the provision of cloud infrastructure services, TRADELINK uses the services of Salesforce.com, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States ("Salesforce"). Salesforce may only access the data within the scope of our instructions (order processing). Salesforce also takes strict technical measures to protect your personal data. Salesforce will not disclose your personal data to third parties unless the disclosure is necessary to perform the agreed services or Salesforce is required to do so to comply with the law or a valid and binding order of a governmental or regulatory authority. The data transferred for this purpose will be kept to the minimum necessary. Where possible, Salesforce will use servers located in the EEA. However, it cannot be ruled out that data may also be transferred to the USA. We have therefore concluded an order processing agreement with Salesforce, including standard data protection clauses.
Furthermore, Salesforce will take the necessary steps to ensure that an adequate level of data protection is maintained The legal basis for the processing of your data is Art. 6 (1) f) DSGVO. The purpose of the data processing is that Salesforce offers us the possibility to store data on Salesforce servers.
We store the data at most as long as the legal retention periods require.
For more information on data protection at Salesforce, please visit:
https://www.salesforce.com/company/privacy/.
TRADELINK uses HubSpot, a customer relationship management ("CRM") and chat communication tool from HubSpot Germany GmbH, Koppenstrasse 93, 10243 Berlin ("HubSpot").
HubSpot stores the data in Ireland and the USA. We have concluded an order processing contract with HubSpot including standard data protection clauses.
HubSpot sets so-called long-term cookies, which are not deleted immediately after your visit to our TRADELINK platform. The data is deleted at the discretion of the provider.
The legal basis for the processing is Art. 6 (1) b) and f) DSGVO, as the contact may be an initiation of a contract. However, TRADELINK also has a legitimate interest in processing your data in order to be able to respond to you and to store your data in a CRM tool for the purpose of customer care. We have concluded an order processing contract with HubSpot.
We will only process your data for as long as it is necessary for the purpose of data collection (in this case the compilation of statistics and their evaluation).
For more information on Hubspot cookies, please see HubSpot's privacy policy: https://legal.hubspot.com/de/privacy-policy
For application development and website maintenance we work together with external service providers.
Our service providers may only access the data within the scope of our instructions (commissioned processing). Our service providers also take strict technical measures to protect your personal data. Our service providers will not disclose your personal data to third parties unless the disclosure is necessary for the performance of the agreed service or our service providers are required to do so to comply with the law or a valid and binding order of a governmental or regulatory authority. The data provided for this purpose will be
limited to the minimum necessary. Our service providers are subject to our instructions and are subject to strict contractual restrictions with regard to the processing of personal data. Accordingly, processing is only permitted to the extent necessary to perform the services on our behalf or to comply with legal requirements. We will determine in advance exactly what rights and obligations our service providers should have in relation to personal data. The legal basis for the processing of your data is Art. 6 (1) f DSGVO. The purpose of the data processing is that our service providers maintain our database for us and develop the website. Our service provider stores your data for as long as it is necessary to achieve the purpose.
TRADELINK has implemented appropriate physical, technical and administrative security standards to protect personal information from loss, misuse, alteration or destruction. Our service providers and affiliates are contractually bound to maintain the confidentiality of personal information. In addition, they are not permitted to use the data for purposes not authorised by us.
Since the security of your data is important to us, your entire visit is handled via a secure TLS connection. If personal data is collected, the data transfer is also TLS-encrypted. The TLS encryption process protects your data from unauthorized access as it travels through the Internet.
We may update this privacy statement from time to time. We therefore recommend that you review this privacy statement regularly so that you are aware of our privacy practices. This privacy statement was last updated on 22/03/2021.
Under this link you will find a list of all open source licences used by the TradeLink product.